If your job position involves conducting a lot of phone interviews, you probably already have your own routine that works reasonably well for you. However, there is always room for a bit of improvement and streamlining of the process, and the purpose of this article is to present you many potential benefits of adding a call recording app into your phone interview routine.
There are many jobs where the telephone or a cell phone or headphones with a microphone are the essential tool of the trade. Professions such as newspaper or television reporters, recruiters for various companies, or even serious researchers that are examining some cases looking for more detailed and precise answers, they all often rely on long phone interviews to get the necessary info. However, due to various technical errors, and also the human factors, the quality of these phone interviews can sometimes be less than satisfactory. For example, there might be problems with the reception, or the background noise can get in the way of clarity, a lot of things can happen. However, there is no need to despair about these random setbacks, there is a solution to that, and it is quite simple and easy to use. Let us introduce you to your potential best sidekick when doing long phone interview. He goes by relatively simple name of Call Recorder.
At this point, it is only reasonable to ask why, what am I getting out of all that, what benefits does the use of that call recorder tech brings to me and my business, keep it short, I have to go to work!
All right, we will keep it brief. The main benefits are that the recording of the conversation lets you to go back to some key parts of the conversation, you can double check if you heard it precisely, and if there is something more lurking below the surface, a hidden agenda, or maybe you misheard some numbers and figures and now you can make a better cost and expenses calculations.
With the call recording app, you can be more relaxed when talking to people, because you know you can check the conversation later on, it lets you better focus on the person on the other end of the line, you can let loose your natural charisma and people skills and a better deal might gradually come into being. Finally, if you had a very complex conversation involving a lot of figures, quotes, business plans, if you have a transcript of the entire conversation, you can simply edit the small talk, circle and underline the important points, and share the transcript with colleagues, you can suggest that they all read it thoroughly, and then have a team meeting where everyone is up to date, and ready to brainstorm your next business move.
In the next section, we will go a bit more into detail on various problems that can be encountered during phone interviews. We will also present various helpful uses of a call recording app in avoiding or rectifying these common annoying time and money wasters.
You reasoning might be something like this: “Come on, man, it is just a phone call. It usually works, what can really happen?” Well, imagine a situation where you have only one chance to finally get the person on line. Something extra important, like a job interview for a good position. A lot of stuff could depend on the quality of that phone call, you need to make sure it goes perfectly, with no technical or human errors. Let us examine these potential pitfalls.
Phone Interview problem #1: Loud/Excessive Background Noise
If you are doing a phone interviews, you probably know that you cannot control cell phone service. You should go to a place that has good coverage, and not on some far of isolated island or deep in the mountains. Stay close to cities, towns, any place with a good cellphone signal. Also, it would be very wise to avoid very loud background noise, that can be very frustrating both to you or the interviewer. They might not be able to hear your answers to the questions they posed, and they will be forced to ask you to repeat your answer multiple times. And, finally, if you are doing the phone interview in a place with a lot background noise, like in a crowded pub, this might make your potential employer think that you are really not taking the interview too seriously, and that often leads to disqualification from the job.
Our advice: stay in your room, close all the doors and windows and music and tv, be focused and relaxed. However, if, for example, have roommates that are very dear to you, but also require attention or can be unpredictable, like young children or pets, it might not be a bad idea to hire a babysitter for a couple of hours, or make a good plan with your significant other to take care of them. The more effort that you make that you space is quiet and safe from unpredictable events, the quality of the phone interview will be improved on both sides, with more focus and clarity and better flow of the conversation.
Phone Interview problem #2: Poor Cell Service
All right, we mentioned this in brief previously, but another problem that can ruin your important phone interview is the assumption that the phone reception is good and that it always be good. Do not let the teleservice providers deceive you with their overblown promises, things are not as simple as they seem. This applies to both your phone service and the phone service of your interviewer. A lot of problems can occur that result in having to repeat answers and questions, there could be static, or even worse, the call can be dropped, maybe you have run out of your free minutes, or maybe the phone service is doing maintenance at just the worst moment possible. It is all nerve wrecking. However, you can prepare for the worst and try to test the call a few days before the interview. This is easy, just go to the same place you plan to use for the interview and call someone, maybe a friend or a member of the family. This will give you feedback on whether or not you should choose a different location.
Phone Interview problem #3: Speaking Too Fast
This is a kind of problem that happens more often on the side of the people being interviewed, but some of the tips mentioned here could be also useful for the professionals on the other side of the line, that are asking questions and offering jobs.
For most people, job interviews are not relaxing chit-chats, they can be quite stressful, and sometimes people that apply for jobs will speak a bit too fast, maybe their tone of the voice will be too soft, some might try to combat stress by speaking too loudly. These little tonal errors are not really catastrophic, but still, your tone and speed of your voice can confuse the interviewer, they might not completely understand what are you trying to say. Avoid speaking too loudly, that can cause a bit of animosity and tension between you and the person that is interviewing you. You want to be on their good side.
What can you do prepare your speaking voice? A good idea is to practice a business interview with a reliable friend, who is capable of giving you constructive feedback. You can try to calm your body by doing some light cardio exercise, running, cycling, you can give a chance to yoga and meditation, anything that puts you in a relaxed, but also focused and energetic state of mind and body.
The interviewers can also do something to help make the conversation clearer and more precise, they should not be afraid to ask the potential candidate to say their answers again. They can encourage them in their response, they can ask question in a friendly, empathetic manner, and this will help the person on the other line to calm down. Of course, interviews are a formal process, but if the interviewer gives the interviewee the impression that this is also a friendly conversation to get to know each other a bit first, that also helps to calm down the nerves.
Phone Interview problem #4: Disadvantage of Not Being Face-to-Face
Another unavoidable problem of phone interviews is that they are not done face to face, which allows people to connect in a nonverbal way and read each other’s body language. This is not such a big deal, but nonverbal cues help the interviewer and interviewee to better understand some unclear, subtle questions. A good example is that in a face-to-face interview, a confused person furrows their brow, which is a cue for the other person to explain themselves better. Similar situation in a phone interview often leads to overtalking or too long answers, or, even worse, the interviewer or interviewee might not fully grasp the point or they might mislead each other.
Phone Interview problem #5: Being Late
The society of today is always online, connected, and it is very frustrating when our phones or internet lags and fails to connect to the internet or wifi network. This situation is really annoying if it happens before an interview. Being more than a few minutes late because of phone issues, creates a lot of frustration on both sides. It is a common practice, that if someone is about fifteen or more minutes late, this is considered to be a no-show, and you can forget about getting a second chance. Game over. Avoid this at all costs. If it is possible for you to call the interviewer, call about 10 minutes earlier. It will show that you are proactive and punctual.
How A Call Recorder Can Help During Phone Interviews
Okay, we have now covered all the bad problems that often occur during phone interviews. It is now time to provide some helpful tips and solutions to better phone interviews, and they all include the helpful assistance of your new best phone interview buddy, the call recorder.
The call recorder is useful in many situations, especially phone interviews, because it gives you the great option of being able to re-visit some parts of the interview that seem important to you, you can really focus on the conversations, there is no need to take notes, the call recorder will allow you to easily transcribe everything later on.
Benefit #1: Revisiting The Interview & Key Parts
No one is ever completely focused on one thing, except, maybe, some very skillful meditators. During an interview it is easy for your mind to shift focus on many different things at, be it phone reception, scribbling notes, other background chatter. We know that you want stay 100% focused on what the interviewee is saying and note the most important parts, but it is quite difficult to recall everything. A call recorder can come in handy. You can re-play the interview many times in order to confirm quotes and make sure you noted everything important. Also, if your interviewee has an accent you are not so familiar with, you can slow it down and replay it until all is perfectly clear.
Benefit #2: Focus on The Person
You might think you are a great speed writer, but even you must admit, there can be some very challenging conversations where it takes a lot of effort and energy to jot down every word of the interviewee. This takes up a lot of energy and makes you less engaged with the person on the other line. The call recorder makes it easy for the interviewers to be more relaxed and conversational, and overall, more engaged during interview. It captures all the facts, so you can focus on actively listening and capture key details that will keep the conversation flowing.
Benefit #3: Easier Transcription
Finally, one of the crucial benefits of call recorders it their use in creating a precise transcription of the call. A good call recorder captures all that was said, accurately and precisely. You can then send the audio to the transcription service, where they listen to everything and professionally transcribe the entire content. Recorded interview allows the transcription professional and accuracy of at least 99%, so you can rest assured you won’t make any blunders by quoting stuff that was not said.
What recording app to choose
Ok, so maybe we have convinced that there are some serious and very profitable benefits of using a call recorder when doing your phone interviews. Maybe you are wondering what recording app would be the best choice? We’re here to help you make the right choice.
We are called Gglot and stand proudly behind of the most versatile and useful call recorder apps on the market. Our 25,000+ monthly subscribers are a proof that our service is a good choice.
With us, you get Free and unlimited recording, and that includes both outgoing and incoming calls
We offer advanced In-app transcription service, through the use of which you can simply convert audio to text. Our services provide easy sharing of various recordings with others by the use email, Dropbox, and any other similar servers. Your transcripts can be shared even more easily.
Let us sum this up. If you often conduct phone interviews, Gglot is your best friend in need. You can just call, start the recording, send it to be transcribed, receive the transcription very fast, and just go about your business day. You save hours every day, and we all know that time is money.
A reliable recorder like Gglot will completely transform your phone interview processes, and help resolve the annoying problems that often accompany phone interviews.
Once you have the recording of the interview, Gglot can easily transcribe that phone call, the transcript will be very useful for revisions, more questions, another round of interviews and for many more purposes. There is no need to wait. If you want to upgrade your phone interviews, try Gglot now and enter the future.